AI Assistants vs Chatbots Round 2 🥊
In case you missed the first round of our AI Assistants vs Chatbots blog series, here’s a brief recap of the bout. With the rise of artificial intelligence,…
How to Get Visibility and Insights on All Customer Conversations
Imagine turning perceptions into concrete data by analyzing all your customer calls and emails. Keep sales and marketing teams motivated by effortlessly implementing your own Social27 Conversational Intelligence…
How to Predict Customer Needs with Automated Intent Extraction
How to Predict Customer Needs with Automated Intent Extraction Intent drives sales. This is something that has been widely known in the B2C community for some time. It…
The Changing Landscape of the Healthcare Industry part 1
The Changing Landscape of the Healthcare Industry part 1 Imagine the amount of time you spend during a visit to the doctor. A majority of your time is…
Hard vs Soft Gating: The Benefits of Soft Gating
My firsthand experience of hard gating We were in the market for an ABM solution and my manager tasked me with preparing and presenting a proposal at the…
Sales Journey Acceleration: 5 Effective Ways to Meet the Needs of the Modern Customer
Sales Journey Acceleration: Five Effective Ways to Meet the Needs of the Modern Customer Sales is one of the oldest professions, one that has been evolving and adapting…
AI Assistants vs Chatbots
What’s the difference between AI Assistants and Chatbots, and which would suit your business best? Hopefully, some clarity will help your decision making. AI Assistants vs Chatbots Technology…
Automation + Augmentation Equals Intelligent Transformation
A few weeks ago, I took my friend to the emergency room of a well reputed local hospital with a pretty severe eye infection. He had to narrate…