A Better Way for Content Marketing- The Social27 Playlist
In our digital age, content is king. But, in the age of streaming services like Netflix and Spotify, B2B marketers need a better way to connect with potential…
AI Assistants vs Chatbots Round 2 🥊
In case you missed the first round of our AI Assistants vs Chatbots blog series, here’s a brief recap of the bout. With the rise of artificial intelligence,…
How to Get Visibility and Insights on All Customer Conversations
Imagine turning perceptions into concrete data by analyzing all your customer calls and emails. Keep sales and marketing teams motivated by effortlessly implementing your own Social27 Conversational Intelligence…
How to Predict Customer Needs with Automated Intent Extraction
How to Predict Customer Needs with Automated Intent Extraction Intent drives sales. This is something that has been widely known in the B2C community for some time. It…
A Look into Automation & its Different Types
A Look into Automation & its Different Types There is no denying it. We are amidst a colossal digital revolution that is changing our society and economy. Automation…
Can AI be Trusted in Healthcare?
Can AI be Trusted in Healthcare? Artificial intelligence (AI) is augmenting the human workforce in many industries and healthcare is no different, where AI is being used to elevate…
The Changing Landscape of the Healthcare Industry part 1
The Changing Landscape of the Healthcare Industry part 1 Imagine the amount of time you spend during a visit to the doctor. A majority of your time is…
Hard vs Soft Gating: The Benefits of Soft Gating
My firsthand experience of hard gating We were in the market for an ABM solution and my manager tasked me with preparing and presenting a proposal at the…
Sales Journey Acceleration: 5 Effective Ways to Meet the Needs of the Modern Customer
Sales Journey Acceleration: Five Effective Ways to Meet the Needs of the Modern Customer Sales is one of the oldest professions, one that has been evolving and adapting…
AI Assistants vs Chatbots
What’s the difference between AI Assistants and Chatbots, and which would suit your business best? Hopefully, some clarity will help your decision making. AI Assistants vs Chatbots Technology…